ccvpIcmIntNewCalls - Cisco Customer Voice Portal Icm Interval New Calls - CISCO-CVP-MIB

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ccvpIcmIntNewCalls

Cisco Customer Voice Portal Icm Interval New Calls
1.3.6.1.4.1.9.9.590.1.6.4.1.6

The interval new calls object is an interval specific snapshot metric indicating the number of new calls received by the Intelligent Contact Management (ICM) application for follow-on Voice Response Unit (VRU) treatment and routing to a contact center agent.

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