With IPHost Network Monitor you can run simple snmp requests against a Cisco device in your network.
cccaRouterCallsInProgress
Cisco Contact Center Applications Router Calls In Progress
1.3.6.1.4.1.9.9.473.1.3.1.1.4
The router calls in progress object indicates the current number of active (voice) calls being managed by the enterprise contact center application. The calls will be in various states of treatment.
Back to CISCO-CONTACT-CENTER-APPS-MIB MIB page.
IPHost Network monitor allows you to monitor cccaRouterCallsInProgress on Cisco device via the SNMP protocol. Download IPHost Network Monitor (500 monitors for 30 days, 50 monitors free forever) to start monitoring Cisco mobile switches right now.
