With IPHost Network Monitor you can run simple snmp requests against a Cisco device in your network.
cccaPgAgentsTalking
Cisco Contact Center Applications Pg Agents Talking
1.3.6.1.4.1.9.9.473.1.3.5.1.10
The agents talking object shows the number of agents associated with this peripheral gateway that are currently logged on and taking a call (in a 'Talking' state.
Back to CISCO-CONTACT-CENTER-APPS-MIB MIB page.
IPHost Network monitor allows you to monitor cccaPgAgentsTalking on Cisco device via the SNMP protocol. Download IPHost Network Monitor (500 monitors for 30 days, 50 monitors free forever) to start monitoring Cisco routers right now.
