With IPHost Network Monitor you can run simple snmp requests against a Cisco device in your network.
cccaPgAgentsReady
Cisco Contact Center Applications Pg Agents Ready
1.3.6.1.4.1.9.9.473.1.3.5.1.9
The agents ready object shows the number of agents associated with this peripheral gateway that are currently logged on and in a 'Ready' state, i.e., ready to receive calls.
Back to CISCO-CONTACT-CENTER-APPS-MIB MIB page.
IPHost Network monitor allows you to monitor cccaPgAgentsReady on Cisco device via the SNMP protocol. Download IPHost Network Monitor (500 monitors for 30 days, 50 monitors free forever) to start monitoring Cisco optical switches right now.
