cccaDistAwWebReskillingURL - Cisco Contact Center Applications Dist Aw Web Reskilling URL - CISCO-CONTACT-CENTER-APPS-MIB

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cccaDistAwWebReskillingURL

Cisco Contact Center Applications Dist Aw Web Reskilling URL
1.3.6.1.4.1.9.9.473.1.3.4.1.12

The distributor administrator workstation (AW) (also known as the administration and data server) web reskilling URL object holds the URL for the contact center application web reskilling tool. The web reskilling tool allows contact center administrators and supervisors to reskill agents (reassign contact center agents to different skill groups allowing them to take calls of a different topic).

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