Cisco Contact Center Applications Dialer Queue Depth

1.3.6.1.4.1.9.9.473.1.3.10.1.7

The dialer is a multithreaded process which communicates between threads using inter-thread messaging. The queue depth object indicates how many messages are currently queued for the main dispatch thread. When this object is used in combination with the average queue time object, message processing performance can be gauged. By default, the dialer process will deliberately restart when this value exceeds 10,000 messages.