With IPHost Network Monitor you can run simple snmp requests against a Cisco device in your network.
cccaCtiOsCallsFailed
Cisco Contact Center Applications Cti Os Calls Failed
1.3.6.1.4.1.9.9.473.1.3.8.1.10
The calls failed object holds the total number of calls that failed via a failure event being reported to CTI OS. If this count begins to rise, the log file should be captured to gather more specific information on the failure events.
Back to CISCO-CONTACT-CENTER-APPS-MIB MIB page.
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