With IPHost Network Monitor you can run simple snmp requests against a Cisco device in your network.
cccaComponentElmtName
Cisco Contact Center Applications Component Elmt Name
1.3.6.1.4.1.9.9.473.1.2.3.1.2
The component element name is the textual name of the component element, as known by the contact center application. The component element is an operating system process which is a necessary element of the enterprise contact center application functional component. Most often, this name is the host executable file name, without the file extension.
Back to CISCO-CONTACT-CENTER-APPS-MIB MIB page.
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